Support
How can we help?
Most answers are in the documentation. If you’re stuck, open a ticket — no account needed.
Documentation
Step-by-step guides with screenshots for every feature, with search.
Open a ticket
Technical help, a lost license key, a renewal or invoice question — we answer by email.
Before you buy
Not sure MidZoom fits? Try the live demo, or ask us anything in a ticket.
Ticket
Open a ticket
Tell us what’s going on. You’ll get a private link by email to follow the conversation.
To get an answer faster
- Your license key (MIDZOOM-…), if you have one
- Your website address
- What you did, what you expected and what happened
- A screenshot of the related line in MidZoom → Activity log
FAQ
Questions, answered
Do I need a Google or Zoom account?
You connect your own Google or Zoom account, so meetings are created in your name. You can also use MidZoom without them: set a backup meeting link or add links by hand.
Does it work with my theme and page builder?
Yes. The booking form is added with one shortcode, uses your theme’s font and works with block themes, Elementor, Divi and other builders.
Annual or Lifetime — what’s the difference?
Both include every feature for one website. Annual is $49 per year: we email you before it ends, and if you don’t renew, MidZoom stops until you do (your bookings and settings are kept). Lifetime is $199 once and never expires.
Do I need an account to buy?
No. Pay with PayPal or a card and your license key arrives by email right away.
Can I move my license to another website?
Yes. Activate your key on the new domain and it is unlinked from the old one automatically.
